Choosing the perfect partner for your ecommerce project with Magento’s miracles

With over a quarter-million businesses using it and $155 billion in gross merchandise volume transacted annually, it’s easy to see why Magento has become the world’s most popular commerce solution.

From Nespresso, L’Oréal and Unilever, to Asus and British American Tobacco, the platform is powering the digital presence of the world’s biggest brands across all industries and continents.

Given the uncertainty surrounding brick-and-mortar shopping nowadays, having the right online presence is more important than ever — especially as ecommerce continues to dominate the retail landscape.

It is critical to find a digital developer who can help you create an engaging customer experience, cut through the jargon, provide honest appraisals and advice, and support your business throughout the process and beyond.

Do they have the experience to continue on this journey with you if you plan on rapidly expanding into multiple territories? Is there a creative team on staff to help your design stand out from the crowd? Will they be truthful, constructive, and offer viable solutions?

While every company is different and will go through different procurement processes, Mygento has put together a list of things to think about to assist you find the ideal partner for the project.

1.Examine your current website

This is a good place to start with any new technology project. Create a team from within the organization to assess your digital operations from top to bottom — customer feedback is critical.

Examine the digital stores of competitors now. What are they doing that you aren’t? What about brands from other industries? What do you appreciate about them or what do their customers like about them, and what could you enhance or develop?

Consider the latest ecommerce design and technology trends. What can you do to stand out and attract new customers without alienating your existing ones? What content solutions would further enhance the client experience?

2. It is essential to plan ahead.

It’s time to start establishing the groundwork for your new project after you’ve assessed your own web business.

A professional magento agency will go over this with you in further detail, but having a plan in place from the start will put you in a better position to make important decisions about possible partners.

When do you want to go live? Are you releasing in more than one country? What concerns in the company as a whole could prevent the build from meeting its deadlines?

What’s your spending limit? Remember that your online store will almost certainly play a significant role in your company’s long-term success, and your costs should reflect this.

3. Do your investigation

How do you determine which magento agency is suitable for you when there are so many to pick from?

Do you have any thoughts? If you have the opportunity, question the individual making the recommendations (the partner or sales manager) about why they chose the agency. Was it expensive? Do they make it easier for the salesperson to reach their goals? This may clarify why they are recommending them and assist you in making your decision.

Does the agency have experience working in the markets you want to enter? Do they have experience in your field?

Payment methods, logistics, taxes, regulation, and other factors differ significantly from one country to another. Working with a company with experience in these areas is priceless.

Take a peek at the website of the ecommerce company. With which brands have they collaborated? Are there case studies featuring references from happy ecommerce managers or directors? Some companies would demand that their ecommerce partners sign NDAs, while others will be more than eager to brag about how well they worked and provide examples of how their efforts resulted in increased clients and revenue.

Has the company won any awards for its work? It’s another surefire way to see if they’re skilled at what they do, and you’ll probably learn more about the processes and ideas they went through in quotes or news releases from the award ceremonies itself.

Finally, visit the Adobe partner website. What is the status of your partner? The agency’s Adobe Partner certification indicates that they are at the top of their game.

4. Set up a meeting or RFP

A request for proposal (RFP) or, if non-formal, a meeting is the following step, depending on the company and region.

Use this to determine if:

• the agency is a good cultural fit;
• they have the technical, strategic, and creative capabilities;
• you can work with them;
• they have the right credentials;
• they have done their homework on your company;
• they can scale up as your company grows;
• and they are willing to go the extra mile, such as visiting your stores.

You should also consider how previous connections were established and whether you will receive a specialized team. Find out how they define success and, more crucially, whether they are excited to collaborate with your company.

5. Make your choice

When you’ve reduced your options down to two or three agencies, it’s time to pick the one that best fits your business.

But the most crucial thing to remember is that you are searching for a partner, not simply an agency. Your chosen partner should bring new ideas and vitality to your company and will work with you for many years.

It’s also worth noting that if you’re looking for an agency to take over someone else’s work, it may cost you more in the long-run especially if they have to spend time unpicking their work or discovering major issues or faults.

After the original project, you’ll probably want to update your site on a regular basis, and if you extend into other countries, you’ll need a partner to help you launch.

A successful partnership requires communication, trust, and harmony. You don’t want to work with an agency that takes on your project but makes you feel like a nuisance every time you contact them.

In this case, request that the agency provide examples of any issues that have arisen on previous projects, as well as the solutions they implemented to address the issues.

In Summary

It’s not easy to find a tech partner who can meet all of your requirements.

Spend time investigating potential partners and interacting with other brands who have worked with them in the past. You’ll quickly figure out if they’re the type of organization you’d like to collaborate with in the long run.

What qualifications do they have? What technical and design skills do they have? Do they have experience with several brands and a global reach?

Mygento has built a reputation for delivering high-end digital and omni-channel experiences for some of the most well-known B2B and B2C businesses, including Nespresso, L’Oréal, Unilever, Asus and British American Tobacco, throughout the years.

Contact Mygento team if you’re seeking a trustworthy partner for your digital commerce project.